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DHL® Sucks!

@DHLSucks_
Frustrated with DHL® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 1,439 people in a public venting!
Comment

 – About 4 days ago.


Dear DHL:

In reference to DHL invoice ref# TMBI001040462 , for the total amount of $2953.54

We are still waiting for DHL representatives to review an answer to...


Dear DHL:

In reference to DHL invoice ref# TMBI001040462 , for the total amount of $2953.54

We are still waiting for DHL representatives to review an answer to miscalculated charges arbitrarily imposed on our account.

For your reference:
1- Our cargo was specified by suppliers and weighted at our shipping department at 107Kgs not 127 Kgs as DHL states.

Our records and from the supplier indicate that DHL is wrongly adding 20 more kilos to our cargo.

2- Our last known DHL rate was $7.5~8 per Kilo. DHL decided to charge us $20.38 per kilo without sending a prior rate incremental letter or email (notice)

3- We keep asking DHL to send a copy of any reference stating that our charges would have a 171.73% increment. DHL keeps claiming that they had announced this to us in a previous email or letter. DHL is still unclear how they made this announcement or where the copy of this correspondence/notice is. Until today they are still unable to prove it.

4- Arbitrarily: "Emergency Situation charge" for $127.00 , has also been added to our bill. Please note that nowhere on their website states that any organization using their service could be facing these charges or where this information is published and what they refer to as "Emergency Situation charge". DHL still has not shown any clarification of what specifically these charges are.


DHL has avoided making a reasonable adjustment to our account to help us proceed with our payment.

We have a fuel Subcharge of $237.44 + the calculation of 107Kgs at our rate ($7.5 per Kilo) , which should sum a total amount of ~$1,039.94, not $2,953.54



Again, we ask DHL the following:

We need a copy of the email or letter announcing that our rate prices will be subjected to a significant increase and a consent note from our side where we accepted such terms and rates.

As suggested by the US Federal Trade Commission, we need to have a price-fixing agreement or clear written notification before charging consumers given the option to opt for other alternative solutions or services.

Suppose DHL continues to avoid correcting their miscalculation and not adjust our bill accordingly and help us solve this matter by the end of this month, January 31st, 2022. In that event, I will be forced to open a litigation case and send all documents and copies of this matter to our legal department and advisors.

NOTE: We are not looking to avoid paying our bill; we are looking for DHL to correct our account in order for us to be able to clear it.



In the other hand Ms. Tillman, please be aware of the following:
Your " clearly unnamed" organization (as shown in your email below) continues using deceptive, unprofessional attitudes and abusive practices, disrupting our workers' daily tasks, and calling our number (also harassing my personal mobile number while I am abroad), constantly to collect any debt (considered as collection harassment) . As a result, you are clearly in violation of the Florida Consumer Collection Protection Act (FCCPA). Please be notified; I ask you to stop incurring these despicable acts immediately and stop contacting us.



Sincerely,

Enrique Reyes

 – About 1 Week ago.

i orded phone 400 usd and payed 150 usd dhl shipping fee
then i got to pay costum duties 40 usd
then they charged my another 170 usd
never to use this shipper again ...

i orded phone 400 usd and payed 150 usd dhl shipping fee
then i got to pay costum duties 40 usd
then they charged my another 170 usd
never to use this shipper again

 – About 1 Week ago.

Paid 80 bucks on Tradeinn for the shipping they pay to DHL, now Dhl is asking for another 100 bucks for whatever reason.

Both horrible pages, i just hope they take legal actions against...

Paid 80 bucks on Tradeinn for the shipping they pay to DHL, now Dhl is asking for another 100 bucks for whatever reason.

Both horrible pages, i just hope they take legal actions against both this companies and them sneaky fees

 – About 1 Week ago.

Holy f%@k. I thought Purolator was the worst then I met DHL. My god the rage inducing services. If they don't want to deal with angry costumers why limit the number of times you can do delivery...

Holy f%@k. I thought Purolator was the worst then I met DHL. My god the rage inducing services. If they don't want to deal with angry costumers why limit the number of times you can do delivery requests on On Demand Delivery. The couriers does have company phones but they don't f%@king use it. These useless f%@king c*nts.

 – About 2 weeks ago.

Hello. On January 6,2022 i mailed a small box to my brother in Costa Rica for $250+ and it was returned to me today January 14 in the Philadelphia suburbs. What happened? First, somebody opened a...

Hello. On January 6,2022 i mailed a small box to my brother in Costa Rica for $250+ and it was returned to me today January 14 in the Philadelphia suburbs. What happened? First, somebody opened a private package. I spent 1hour and 25 minutes online and on the phone with DHL no can answer why the packaged was opened. Second, apparently the DHL person that opened the package cannot read english. Next, they read the consignee name and looked at the 4 items in the box. All the names are the same. They scratch a note on a document that looks like someone slept on it. The note says the consignee name and the name on the prescriptions do not match. Where on earth do they find these people? These scripts are somewhat time sensitive and DHL cannot put a small box on a plane and send it. How incompetent can they be since their sole purpose in business is to put stuff on planes and trucks and move it from point A to point B. What a way to treat customers!

 – About 2 weeks ago.

Guys, DHL in Greece is beyond words.. package from Australia at a value of less than 30 euros, and duties (vat) of 6 euros DHL asked for 50 euro processing fees. On their website the fee is listed as...

Guys, DHL in Greece is beyond words.. package from Australia at a value of less than 30 euros, and duties (vat) of 6 euros DHL asked for 50 euro processing fees. On their website the fee is listed as 10 euro or 2% of tax, whichever is greater. Boycott DHL

 – About 2 weeks ago.

Absolutely Horrendous. Spent 2 hours o the phone this morning TRYING TO PAY THEM DUTY. They do not want money and their website / payment system was built in 1990's. RUN from these guys if you...

Absolutely Horrendous. Spent 2 hours o the phone this morning TRYING TO PAY THEM DUTY. They do not want money and their website / payment system was built in 1990's. RUN from these guys if you want you package to arrive3

 – About 2 weeks ago.

Hey, my name’s Eric and for just a second, imagine this…

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- They hang out for a minute to check it out. “I’m...

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 – About 2 weeks ago.

They claim the item was delivered, and we have CAMERAS in our building - no item has been delivered on the day they claimed it. Incompetent liars - I will boycott any seller who uses this pathetic...

They claim the item was delivered, and we have CAMERAS in our building - no item has been delivered on the day they claimed it. Incompetent liars - I will boycott any seller who uses this pathetic excuse for a delivery company!!! Did you hear that DHL???

 – About 2 weeks ago.

They charged me an extra of 60 000 CLP (72 USD) in order for them to pay 5 USD in taxes. f%@king krauts, the Morgenthau Plan should have been applied througly....

They charged me an extra of 60 000 CLP (72 USD) in order for them to pay 5 USD in taxes. f%@king krauts, the Morgenthau Plan should have been applied througly.

 – About 4 weeks ago.

$18 processing fees for $5 import tax! c*nts...

$18 processing fees for $5 import tax! c*nts

 – About 4 weeks ago.

a marabout scammed me i didnt even get the satisfaction of the work...

a marabout scammed me i didnt even get the satisfaction of the work

 – About 4 weeks ago.

Omg, worst company ever!
Even though I am constantly home because I am working remotely, they keep saying "Oh, you were not home, we couldn't deliver it to you!" BULLSHIT.

Omg, worst company ever!
Even though I am constantly home because I am working remotely, they keep saying "Oh, you were not home, we couldn't deliver it to you!" BULLSHIT.
Someone needs to do something about this company. ENOUGH IS ENOUGH!

Pissed customer
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 – About 1 Month ago.

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]...

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]

 – About 1 Month ago.

This company is a joke and it’s no wonder they’ve gone bankrupt before. I guess it’s due to the bad survey system they have. You know they make you rate ur own manager and he tells you to always...

This company is a joke and it’s no wonder they’ve gone bankrupt before. I guess it’s due to the bad survey system they have. You know they make you rate ur own manager and he tells you to always give him the highest score so he can get a good raise instead of being truthful and saying how much of a piece of shit they truly are. There’s an idiot manager we will call him DANK, he has to be one of the biggest pieces of shit there, I mean it’s literally in the guys name. There’s many idiots working there starting from the top. Management who’s previous job was delivering pizzas or stocking fruit. Places without supervisors. Warehouses without working cameras. They have some of the dumbest people working there if u want to know why DHL sucks so bad and ur package gets lost or stolen it’s the shitty management.

 – About 1 Month ago.

Every time I see a DHL sticker on my door I start vomiting something green and ugly, next I find all of my hair on the floor and I am ready to be tied to a pole screaming NO...

Every time I see a DHL sticker on my door I start vomiting something green and ugly, next I find all of my hair on the floor and I am ready to be tied to a pole screaming NO

 – About 1 Month ago.

I ordered a Christmas gift back in November. Since it was coming from Australia I knew it would take some time. I got the tracking number the moment it landed in the UK. Then it passed custom in New...

I ordered a Christmas gift back in November. Since it was coming from Australia I knew it would take some time. I got the tracking number the moment it landed in the UK. Then it passed custom in New York on Dec. 13. DHL took possession of it on Dec. 14 and there it sits. On their truck going nowhere. I asked if I was going to get it by Christmas and they said it was the price I paid for delivery. I had no choice on delivery - it was in the price from AU!! So even if it wasn't rushed, I gave them three weeks to get to the states and 10 days to get to the house. I don't call that rushed, I call that horrible delivery.

So I waited and told them nothing has changed on their site. Their response was "no worries, it's making it's way through the delivery process." I'm sorry - process? It goes on a truck and gets delivered. How is that a process? I think this is a truck driver that stops at every truck stop and tourist attraction on the way.

I have a feeling my husband's Christmas present is going to be a Valentine's gift reading about other peoples delays.

UGH

 – About 1 Month ago.

I ordered a camera from a website, and payed about 620$ including shipping. Just to be met with delays. And at the end they charge me 110$ as a fee. What in that f%@king stupid business costs 110$ to...

I ordered a camera from a website, and payed about 620$ including shipping. Just to be met with delays. And at the end they charge me 110$ as a fee. What in that f%@king stupid business costs 110$ to do??? You simply shipped it and then went through customs which don't even cost that much. AND THEN CHARGE ME 110$??? You better have slain a dragon to get me this package you c*nts. NEVER GOING TO BUT AGAIN FROM ANY COMPANY THAT USES DHL AS THE DELIVERY SERVICE.

 – About 1 Month ago.

DO NOT SEND TO INDIA..they do not tell you that customs charge more India. The items were $ 70 bucks, the shipping is $114 but the custom in India is $150...
It is crazy...I told my mom not to...

DO NOT SEND TO INDIA..they do not tell you that customs charge more India. The items were $ 70 bucks, the shipping is $114 but the custom in India is $150...
It is crazy...I told my mom not to accept the package.

 – About 1 Month ago.

Got a gift for my dad which was already 200 ish bucks... and I paid express (37) for the package which the site states that express DHL duties and taxes fee would go to the sender in that case but was...

Got a gift for my dad which was already 200 ish bucks... and I paid express (37) for the package which the site states that express DHL duties and taxes fee would go to the sender in that case but was told that shipper is diffrent from OSHL or some weird BS name. Another 40 bucks. Like I'd rather go pick it up myself .. it's only DHL I've had charge duties and taxes I've ordered tons of stuff from abroad before and it's been fine. O don't know why this company chose to use DHL when it's f-ing amazon they are selling their items on but...

Also their texts an website is so sketchy any time I have to use it or see a message from them I have to double check it's not a scam

 – About 1 Month ago.

These guys have easily become Fedex's Fedex. DHL should be euthanized - due to its useless tracking system and terrible delays when delivering a parcel. ...

These guys have easily become Fedex's Fedex. DHL should be euthanized - due to its useless tracking system and terrible delays when delivering a parcel.

 – About 2 months ago.

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 – About 2 months ago.

Package stuck in Cincinnati Ohio and honestly I wouldn't mind if they just tell me that it won't be delivered on time. But every time I call they have a new lie. Best and last one was it's...

Package stuck in Cincinnati Ohio and honestly I wouldn't mind if they just tell me that it won't be delivered on time. But every time I call they have a new lie. Best and last one was it's stuck in customs, the idiot forgot that online it's clearly says that "custom clearance done" 3 days ago. Come on you arseholes get it together at least learn how to lie properly.

 – About 2 months ago.

The worst service to exist.
I buy textbooks from Korea but haven't ordered one in years. Find one I wanted, and I missed the delivery yesterday. So I rescheduled a delivery for Dec 7...

The worst service to exist.
I buy textbooks from Korea but haven't ordered one in years. Find one I wanted, and I missed the delivery yesterday. So I rescheduled a delivery for Dec 7 between 9:30-4:30.
Did they deliver? No.
Did they contact me? No.
Did they update tracking No.

Pissed off I contacted the stupid chat robot that told me that they scheduled delivery for Dec.8.
I hate them so much.
I'm just going to order the ebook versions. Never again will I buy anything that requires DHL to deliver it.
I probably won't receive it tomorrow either.
It amazes me how they're still operating given that everyone hates them.

 – About 2 months ago.

I hate DHL. In Sept I ordered 6 identical items from a vendor to use as gifts. They shipped them individually via DHL from CA to CT. I received 5 of them on time but the 6th one was missing. I...

I hate DHL. In Sept I ordered 6 identical items from a vendor to use as gifts. They shipped them individually via DHL from CA to CT. I received 5 of them on time but the 6th one was missing. I contacted the vendor and they ended up shipping the 6th one again. Unfortunately the replacement arrived but not in time for the event so one person had to wait for their gift. Lo and behold, I received the original missing item this week - IN DECEMBER - 2 months later! No I ordered something from the NBAStore for a Christmas present. Per the vendor, DHL took possession on Nov 29 but DHL says it didn’t receive it until Dec 3. Then DHL says it handed it off to USPS on Dec 6 but it’s now 24 hours later an USPS says that they haven’t received it yet. From now on I will see what shipping company a vendor uses and if it is DHL, I won’t use that vendor.

 – About 2 months ago.

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 – About 2 months ago.

DHL misdelivered my package and f%@king blamed me for it?? They told me it was my fault for not being at the address they delivered it to. Rip my package I guess…...

DHL misdelivered my package and f%@king blamed me for it?? They told me it was my fault for not being at the address they delivered it to. Rip my package I guess…

 – About 2 months ago.

Payed $100 to receive a $200 package.... AFTER ALREADY PAYING SHIPPING COSTS! DHL is a scam company and should not be allowed to perform business in Canada. ...

Payed $100 to receive a $200 package.... AFTER ALREADY PAYING SHIPPING COSTS! DHL is a scam company and should not be allowed to perform business in Canada.

 – About 2 months ago.

DHL sucks and telling lies to and blaming customers for delayed packages. When asked to contact supplier they lied and receiver side did not receive the package versus admitting to failure to contact...

DHL sucks and telling lies to and blaming customers for delayed packages. When asked to contact supplier they lied and receiver side did not receive the package versus admitting to failure to contact receiver.

It sucks

 – About 2 months ago.

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 – About 2 months ago.

DHL stone wall you from start to end. My parcel has just vanished. No phone no a online robot help line, email 0 rep9nse.item from China, I will be 5hem t9 find anoher carrier
I had job in a...

DHL stone wall you from start to end. My parcel has just vanished. No phone no a online robot help line, email 0 rep9nse.item from China, I will be 5hem t9 find anoher carrier
I had job in a lab, your could not just shrug your sholdelrs and say computer says no. I did my job now f. Do yours,

 – About 2 months ago.

DHL picked up a big box package from my house on 1/12/2021 at 1:42pm. I have a video to prove the pick up. DHL lost the package. They first claimed there was no such pick up. And then they said they...

DHL picked up a big box package from my house on 1/12/2021 at 1:42pm. I have a video to prove the pick up. DHL lost the package. They first claimed there was no such pick up. And then they said they did found a separate system to confirm the pick up. But they said there was no AWB scanned. So, the AWB # did not exist for DHL to trace and track.
They said I sent the package via an agent and therefore an "assignment of rights" is required. I sent it to them, they declined my claim because I am not the agent. The agent filed a claim and they also declined stating "DHL has no record of the.... waybill in any DHL system".
I made the complaint all the way up to the DHL Office of the President, but was sent back to the claim department.
I made the complaint via BBB.org. Same person from DHL Office of the President finally replied stating that "our records show that shipment in question was picked up on Jan 21, 2021 as the customer stated but unfortunately there was a malfunction with the courier's scanner and visibility on the shipment was lost. The local DHL Management Team exhausted all means to locate the shipment and it was declared lost. The status of any claim filed by the shipping service with DHL is a separate matter unrelated to the transaction between the shipping service and the customer".  END OF STORY.DHL claim department will not reopen the case. DHL Office of the President ignored my request to reopen the claim.
So, there is no responsibility whatsoever. Why am I suffering when DHL scanner malfunctions?  Isn't it easy for any DHL couriers/workers/warehouse personnel to steal packages without any consequences?

 – About 2 months ago.

My package did NOT experience a delay… You f****** either lost it or are sitting on it!...

My package did NOT experience a delay… You f****** either lost it or are sitting on it!

 – About 2 months ago.

DHL sucks! There is nothing they nothing they can’t f%@k up!!...

DHL sucks! There is nothing they nothing they can’t f%@k up!!

 – About 2 months ago.

My DHL package which is 30 dollars of value can’t be delivered unless I pay 20 dollars fee on it! How is this fair! Any recommendations l? ...

My DHL package which is 30 dollars of value can’t be delivered unless I pay 20 dollars fee on it! How is this fair! Any recommendations l?

 – About 2 months ago.

Had a shipment being delivered that had 2 separate packages (coming from the same location). At some point in the process the two packages got separated, and only one of them got delivered on the...

Had a shipment being delivered that had 2 separate packages (coming from the same location). At some point in the process the two packages got separated, and only one of them got delivered on the original estimated date. The whole shipment was marked as delivered when it arrived, even though the second item was nowhere to be found.

After attempting to contact DHL and get clarity, they told me the second item was out for delivery the next day. WRONG! It did not get delivered. I reached out to them again with no response.

Several days later, I peeked back at the tracking information by chance, and noticed that it had been updated, and that the second item was now out for delivery (over a week after I had already received the first item and the shipment was marked delivered).

I finally received the second item that day. DHL's tracking system is HOT GARBAGE. Don't mark the shipment as delivered until the whole thing has been delivered. Better yet, deliver the whole thing as the SAME TIME and avoid this problem entirely!

Screw you, DHL!

 – About 2 months ago.

Ordered a phone from OnePlus who shipped the phone from NJ to MA.
DHL picked up phone from OnePlus and 4 DAYS LATER it made it to the first DHL shipping center.
Why do packages sit on...

Ordered a phone from OnePlus who shipped the phone from NJ to MA.
DHL picked up phone from OnePlus and 4 DAYS LATER it made it to the first DHL shipping center.
Why do packages sit on their trucks for 4 days when their distribution center is an hour from the pickup point?

 – About 2 months ago.

Because tracking is broken, they are slow as hell and use the most inefficient routes possible to deliver stuff....

Because tracking is broken, they are slow as hell and use the most inefficient routes possible to deliver stuff.

 – About 3 months ago.

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 – About 3 months ago.

Wisconsin USA My order shipped from Hong Kong using DHL my order arrived at the Cincinnatti Hub faciility on october 25th my package is on hold no reason for this action i contacted ...

Wisconsin USA My order shipped from Hong Kong using DHL my order arrived at the Cincinnatti Hub faciility on october 25th my package is on hold no reason for this action i contacted customer service no answer they nothing wont do nothing about my package it has been 2 weeks now no change no updates my package remains on hold i am frustrated lost my patience with DHL these people are incompetent and thereb customer service is poor

 – About 3 months ago.

DHL was kind enough to ship my package to Belgium and leave it there for about a week. Which is great because I don't live in Belgium and that's not the address it was shipped to. And guess...

DHL was kind enough to ship my package to Belgium and leave it there for about a week. Which is great because I don't live in Belgium and that's not the address it was shipped to. And guess who doesn't pick up the phones on weekends. Seriously, f%@k you DHL!!

 – About 3 months ago.

Ordered a package from Korea worth $0 (because it’s part of a membership benefit), paid $56 in shipping and they’re charging me $27 in customs fees. What the actual hell?...

Ordered a package from Korea worth $0 (because it’s part of a membership benefit), paid $56 in shipping and they’re charging me $27 in customs fees. What the actual hell?

 – About 3 months ago.

I just bought some shoes and shipping was already $38 then I get a message saying payment of import duty/tax is required for DHL Express _____________ from 1661 INC.. pay Securely then a website I...

I just bought some shoes and shipping was already $38 then I get a message saying payment of import duty/tax is required for DHL Express _____________ from 1661 INC.. pay Securely then a website I press thinking o maybe like $10 at most but no IT said the amount is $62 cad like that’s $100 for shipping from USA to Canada like What ????

 – About 3 months ago.

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]...

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]

 – About 3 months ago.

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 – About 3 months ago.

I ordered a product from the UK. Three days after the order, I got the great news it would be delivered by DHL. 20 years ago in Germany, DHL had a horrible, terrible reputation. Indeed, while I lived...

I ordered a product from the UK. Three days after the order, I got the great news it would be delivered by DHL. 20 years ago in Germany, DHL had a horrible, terrible reputation. Indeed, while I lived there, I had a birthday gift delivered from the US with the box open and the content missing. I didn't get a gift but a box.

Still, one hopes for improvement.

The package was scheduled to be delivered to my house 10/20. I made a point to be home to receive. I needed it. Well, after waiting all day, I received a text from DHL that the package couldn't be delivered as no one was at home.

The benefit of the doubt, maybe I didn't hear a knock as I was absorbed in work. Maybe. So, easy to solve the problem, I scheduled the delivery to their postal annex, which I selected from a list of available annexes provided by DHL.

The 2nd delivery to the annex failed because the "consignee has moved from address." This one happens to be close to me. Okay, fine. I knew I was going to be home all day. The DHL rep assured me they would call before attempting delivery. Made a point of keeping my phone and posting a note on the box in front.

No call. No delivery. Unable to deliver due to incorrect address. Seriously. 10/25

They have to be messing with me. I had them deliver to another annex, 10/27 further from my home that I verified actually existed. They were unable to deliver because "no one was at home."

I now have a delivery date of 11/1 to that annex. I have left out some other minor but equally frustrating tidbits from my calls with their "service" and my experience with their "logistics website."


Now, I'm just waiting to see what happens. How horrible can it get? Think the movie Brazil but on steriods. I think it is that bad. I feel for the people that work there.

I am writing to shipper and telling them never, ever, ever use DHL. I will be providing them a link to this website.

 – About 3 months ago.

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 – About 3 months ago.

Package is ... Sitting in Cincinnati? Maybe? Hasn't updated in weeks. Customer Service have no idea. They just say there is a backlog, and it could be about couple months. So ... after the...

Package is ... Sitting in Cincinnati? Maybe? Hasn't updated in weeks. Customer Service have no idea. They just say there is a backlog, and it could be about couple months. So ... after the holidays? No one seems to know anything at DHL.

 – About 3 months ago.

Package is ... Sitting in Cincinnati? Maybe? Hasn't updated in weeks. Customer Service have no idea. They just say there is a backlog, and it could be about couple months. So ... after the...

Package is ... Sitting in Cincinnati? Maybe? Hasn't updated in weeks. Customer Service have no idea. They just say there is a backlog, and it could be about couple months. So ... after the holidays? No one seems to know anything at DHL.

 – About 3 months ago.

I've called DHL dozens of times and my package has been delayed 2 weeks because they keep messing up the address I clearly sent them. They even tried shipping it to OHIO when I live in...

I've called DHL dozens of times and my package has been delayed 2 weeks because they keep messing up the address I clearly sent them. They even tried shipping it to OHIO when I live in Connecticut! The customer service members are absolutely no help, and even after calling and giving them clear directions to my supposedly hard to find house (despite the fact that they could have directions in 20 sec. from google maps), I am still having trouble with them. Their garbage service is the most egregious thing I have ever experienced as a customer. They want me to drive hours to them to pick up the package that I paid to have shipped to me. It's not like I live in the middle of nowhere, I'm on a main road for god's sake! :

 – About 3 months ago.

I worked for this company before the great recession, they were offering pensions, yes that thing that no longer exists. I had to be with them for 5 years to get it, on my 4 year and 11 month...

I worked for this company before the great recession, they were offering pensions, yes that thing that no longer exists. I had to be with them for 5 years to get it, on my 4 year and 11 month anniversary, they sold our department to another company, T-Telecom and I lost my pension. I was not the only person they did this too and I used to work so many 10 and 12 hours days. After that life learning lesson, I was a changed man how I work in my industry, I can say F... You and Thank you at the same time.

 – About 3 months ago.

They don't bother delivering packages. They just drop them at their packstations without giving you the code to retrieve your stuff....

They don't bother delivering packages. They just drop them at their packstations without giving you the code to retrieve your stuff.

 – About 3 months ago.

Every f%@king time I make the mistake of letting these c*nts handle my package (lol) they add extra charges for doing duty paperwork. I already paid you $50 to ship $50 worth of shit, why the f%@k are...

Every f%@king time I make the mistake of letting these c*nts handle my package (lol) they add extra charges for doing duty paperwork. I already paid you $50 to ship $50 worth of shit, why the f%@k are you charging me another $17 to do paperwork you knew you had to do? Why are you saying “duties and customs” when the actual duties were $5? Why did you hold my package in the spring and ask for $40 more dollars for a pair of sweatpants and a hat? Why is this legal? Its not that I’m unwilling to pay extra? JUST FACTOR IT IN TO YOUR ALREADY f%@kED SHIPPING PRICES WHEN IM CHECKING OUT ON ITEMS!!! Then again, thats probably why they hide it. If they factored in the cost of them doing paperwork nobody would choose them to handle their deliveries, they have to hide their extra fees so people will still choose them. Well I will not make this mistake again. I hope their business fails

 – About 3 months ago.

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]...

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]

 – About 3 months ago.

Charging me 17.85 CAD processing fee for a small international package (100 gr), plus 0.85 GST on that f%@king fee !!

Kick these f%@kers out of CANADA or tie their hands, so they can rob...

Charging me 17.85 CAD processing fee for a small international package (100 gr), plus 0.85 GST on that f%@king fee !!

Kick these f%@kers out of CANADA or tie their hands, so they can rob people !!

 – About 4 months ago.

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]...

Error 212 [url=https://try.alexa.com/marketing-stack/competitor-keyword-matrix]origin is unreachable[/url]

 – About 4 months ago.

awful...zero customer service ...the packet was promise for oct 10 for no reason its on hold...not a single person can answer why it's on hold...outrageous!!!!!!!!!!!!!!!!!!Shipment on hold...

awful...zero customer service ...the packet was promise for oct 10 for no reason its on hold...not a single person can answer why it's on hold...outrageous!!!!!!!!!!!!!!!!!!Shipment on hold i'm leaving oct 11....they don't care
October, 08 2021 15:55 Local time | CHARLOTTE, NC - USA
This shipment is handled by: DHL Express
Tracking Code: 2540091xxx
Estimated Delivery Date
October, 15 2021 - By End of Day
Service Area: GUANGZHOU - CHINA MAINLAND Service Area: CHARLOTTE, NC - USA

 – About 4 months ago.

Horrible. How are they staying in business?...

Horrible. How are they staying in business?

 – About 4 months ago.

Ordered a package on August 22nd, 2021, it is now October and the package says it has been given a release by customs from the Cincinnati hub A MONTH AGO. who the hell do I contact to figure out...

Ordered a package on August 22nd, 2021, it is now October and the package says it has been given a release by customs from the Cincinnati hub A MONTH AGO. who the hell do I contact to figure out where the hell my package is.

 – About 4 months ago.

This has happened twice. DHL shipping to my house in the US from another country. Package gets to my service area, albeit 2 weeks later than it's supposed to, just needs to get onto the delivery...

This has happened twice. DHL shipping to my house in the US from another country. Package gets to my service area, albeit 2 weeks later than it's supposed to, just needs to get onto the delivery truck to my house. And DHL arbitrarily decides that I have moved 3000 miles away and redirects my package to some random ass place thousands of miles away. Call DHL obviously pissed, and they tell me that there's nothing they can do; either I can hightail it to the DHL store where my package may or may not be with the hopes of picking it up there, or I can pick it up at the new address 3k miles away on the opposite side of the country when it arrives there. Of course, since they already changed the address, they can't change it back (why? nobody knows) and if I file a claim that my package was never delivered to my house, they'll deny it because it was delivered somewhere. So mad. Hate DHL.

 – About 4 months ago.

Ordered September 22nd. Expected delivery date was September 30th. It’s October 7th, and the package has been stuck in Texas for one week. f%@k DHL. ...

Ordered September 22nd. Expected delivery date was September 30th. It’s October 7th, and the package has been stuck in Texas for one week. f%@k DHL.

 – About 4 months ago.

Sent package from US to Germany via USPS. Once it reached Germany, DHL took over. They didn't deliver the package. They lied about the reasons (A.) first claiming there was no name at the point of...

Sent package from US to Germany via USPS. Once it reached Germany, DHL took over. They didn't deliver the package. They lied about the reasons (A.) first claiming there was no name at the point of delivery B.) then patently lying by claiming that the first name was missing on the package (USPS wouldn't have sent it without a full name). They sent the package back to the US the same day stating that there was nowhere to pick up the package and that it wouldn't be redelivered.

 – About 4 months ago.

My package has been stuck at their cali depot for 5 days. American DHL sucks...

My package has been stuck at their cali depot for 5 days. American DHL sucks

 – About 4 months ago.

Domestic order. Shipped 9/14 delivered 10/4. 3 damn weeks. If their shipping charges were 1/10th that of competitors it'd still be a rip off....

Domestic order. Shipped 9/14 delivered 10/4. 3 damn weeks. If their shipping charges were 1/10th that of competitors it'd still be a rip off.

 – About 4 months ago.

My story from below has an update! The last three days I have contacted their customer disservice chat feature, each time the assure me the address issue is resolved and I will receive my...

My story from below has an update! The last three days I have contacted their customer disservice chat feature, each time the assure me the address issue is resolved and I will receive my package:Monday. Then Tuesday, then Wednesday. I contacted them in the morning of Wednesday because my package hadn't yet shipped and still had the address problem on the tracking page. Not to worry, said they, it would ship and be to me by the end of the day. Early afternoon, still same status, contacted again, same response. Just got off the line with them after four in the afternoon, not it absolutely, positively will be here...tomorrow. Same line, different day. DHL: a package delivery company that won't deliver your package. I can't figure out whether this is malice or just incompetence.

 – About 4 months ago.

Wife ordered from Amazon Japan. Package arrived Cincinnati in a few days. Then sent to Miami where it was promptly processed and marked left facility 7 days ago. Now they have no clue where it is. ...

Wife ordered from Amazon Japan. Package arrived Cincinnati in a few days. Then sent to Miami where it was promptly processed and marked left facility 7 days ago. Now they have no clue where it is. They won’t even respond to inquiries from AmazonJapan. Friday were told by CS at DHL they would contact us by 5 pm yesterday. Still waiting! About as bad as USPS last Xmas.

 – About 4 months ago.

Those G*rman ni99ers can't get anything right, can they?...

Those G*rman ni99ers can't get anything right, can they?

 – About 4 months ago.

UH *bleep* LMAO...

UH *bleep* LMAO

 – About 4 months ago.

I too had the the "package cannot be delivered because the address is incorrect" message. Contacted DHL (first attempt via a phone number that was entirely automated with NO option to talk to...

I too had the the "package cannot be delivered because the address is incorrect" message. Contacted DHL (first attempt via a phone number that was entirely automated with NO option to talk to a human), then on chat confirmed my address, gave my phone number and was assured a call prior to delivery. New delivery day comes? LOL nope, same shit different day. At about seven fifteen, I get back on the chat, the AI makes it really hard to get a person on the line (did they program it to be deliberately obtuse?) and have essentially the same discussion as before. I wasted my entire day off waiting for the delivery and it was never even sent out for delivery.

 – About 4 months ago.

Today I got a text saying "Payment of import duty/tax is required for DHL" I click the link and look at the invoice generated and see an $8 duty fee and a $18 processing fee. Sure I'll pay...

Today I got a text saying "Payment of import duty/tax is required for DHL" I click the link and look at the invoice generated and see an $8 duty fee and a $18 processing fee. Sure I'll pay the duty fee but why should I pay this hidden "processing fee" when I've already paid to have my package shipped.

 – About 4 months ago.

I knew I was in trouble when I saw DHL was handling my shipment. It says it passed customs on the 13th however, Canada Post is yet to receive the damn thing. So where the f%@k is my goddamn package...

I knew I was in trouble when I saw DHL was handling my shipment. It says it passed customs on the 13th however, Canada Post is yet to receive the damn thing. So where the f%@k is my goddamn package DHL?

 – About 4 months ago.

Hi there! DHL said that they couldnt deliver because the address was incorrect... wtf is that even supposed to mean!? I doubt checked the address and sure enough, its my f%@king address... where else...

Hi there! DHL said that they couldnt deliver because the address was incorrect... wtf is that even supposed to mean!? I doubt checked the address and sure enough, its my f%@king address... where else would I want my things delivered.... and to add onto that it was supposed to be "2 day shipping" for which I paid extra, guess what, they only tried to deliver 4 days after, on a Friday, and because of this incorrect address horseshit I can't get the package until Monday, from the service point. Not even available for pickup the next day, or another attempt to deliver the next business day - pickup on the next business day. Absolutely ridiculous. Had this happen twice now from 2 different websites so I know the horrible service is due to DHL.

 – About 4 months ago.

Yes i love that this site exists. i never used DHL in my life and i would never again. My order from Canada made it through the Cincinnati, OH hub on Sept. 13 and made it all the way to the delivery...

Yes i love that this site exists. i never used DHL in my life and i would never again. My order from Canada made it through the Cincinnati, OH hub on Sept. 13 and made it all the way to the delivery hub in Phoenix, AZ on the 14th. It was almost here! Suddenly, there is a hold and it goes back to Cincinnati in just one day! The tracking says it has been processed by customs and cleared on the 15th, but judging by everyone else's experience i am not getting my order until a week after the estimated delivery date of the 20th. It's friday the 17th and my package is still in the DHL Cincinnati hub "black hole."

 – About 4 months ago.

All I wanna say is that Fedex f%@king SUCKS...

All I wanna say is that Fedex f%@king SUCKS

 – About 4 months ago.

DHL shows they have my package 20 miles from my house but the estimated delivery date is in a week!...

DHL shows they have my package 20 miles from my house but the estimated delivery date is in a week!

 – About 4 months ago.

USPS received order info and created a labeltracking info in Grand Prarie Texas, on 9/5/21.
shows to be at Chicago O’Hare Airport 9/7/21, after clearing customs.
No info on movement...

USPS received order info and created a labeltracking info in Grand Prarie Texas, on 9/5/21.
shows to be at Chicago O’Hare Airport 9/7/21, after clearing customs.
No info on movement since that time. Requested update from Anet sales support on 9/11/21.
Arrived in Grand Prarie (DHL Ecommerce) on 9/12/21 @ 1149pn.
Processed through DHL in Grand Prarie on 9/13/21 @ 1:55pm.
Departed DHL facility on 9/14/21 @ 2:55am.

It's now been over 48 hrs. since the package allegedly left their facility, headed for the USPS North Texas Processing & Distribution Center in Coppell Texas . I could have driven to Grand Prarie and back, twice over, by now.

I have contacted DHL, the USPS, and even the company I bought my item from. NO ONE seems to be able to tell me anything. DHL did tell me that my package might take until 9/21 to even get to the USPS. Are you kidding me? From Grand Prarie to the USPS North Texas Processing & Distribution Center in Coppell Texas (North Dallas essentially), is only 16.4 miles (about a 19 minute drive). It doesn't take over 48 hours. So, I'm left to wonder if the issue is DHL, or that the USPS just hasn't processed my package yet. My money is on DHL at this point. It's infuriating.

 – About 5 months ago.

They will hold your package for an entire week before handing it over to USPS. They will tell you USPS has it, while USPS is literally awaiting the package to be handed over to them for days. Just...

They will hold your package for an entire week before handing it over to USPS. They will tell you USPS has it, while USPS is literally awaiting the package to be handed over to them for days. Just give my package to USPS already so I can get it in 1 or 2 days! They do their job way better than DHL ever tries to.

 – About 5 months ago.

Australia Post says DHL lost my parcel as they work together. This is so so disappointing. How professional it is to lose a parcel. You had one job DHL and Aus Post!!!
I sent a gift to my...

Australia Post says DHL lost my parcel as they work together. This is so so disappointing. How professional it is to lose a parcel. You had one job DHL and Aus Post!!!
I sent a gift to my family, and it has been months that my parcel didn’t even leave Sydney yet, it is lost. DHL never even tried to deliver but they lost it straight away! Is that because people work for you steal our stuff or you just don’t know how to deliver delivery service? Shame on you.

 – About 5 months ago.

I purchased an item from at Etsy shop that inexplicably uses DHL. The tracking shows DHL received the package on August 13. That update reads, "ELECTRONIC NOTIFICATION RECEIVED: YOUR ORDER HAS...

I purchased an item from at Etsy shop that inexplicably uses DHL. The tracking shows DHL received the package on August 13. That update reads, "ELECTRONIC NOTIFICATION RECEIVED: YOUR ORDER HAS BEEN PROCESSED AND TRACKING WILL BE UPDATED SOON". Well, define soon because it's now August 27 and nothing has changed. Attempting to find out more results in utterly useless automated messages that direct me to the merchant to confirm they provided DHL the parcel. UHM... read your own flipping update, clowns. What an absolutely hot garbage company.

 – About 5 months ago.

By far the worst courier I’ve ever had to deal with takes 3 days to move my package 14 miles and still 2500miles to go at the rate there moving won’t be worth a sh*t when I get it I hope its the...

By far the worst courier I’ve ever had to deal with takes 3 days to move my package 14 miles and still 2500miles to go at the rate there moving won’t be worth a sh*t when I get it I hope its the tracking info that’s wrong

 – About 6 months ago.

DHL does not pay it's vendors on time!

Their net terms are between 60 and 90 days.

If your invoice has a slight discrepancy...they simply don't pay you and you...

DHL does not pay it's vendors on time!

Their net terms are between 60 and 90 days.

If your invoice has a slight discrepancy...they simply don't pay you and you have to practically beg for your money. I've waited over a YEAR for some invoices to be paid and I had to investigate to find out why. No transparency. Zero Fs given!

 – About 6 months ago.

DHL is charging me $40 in processing fees on a free warranty replacement item that cost me nothing. Easily the worst courier in my country by far...

DHL is charging me $40 in processing fees on a free warranty replacement item that cost me nothing. Easily the worst courier in my country by far

 – About 6 months ago.

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 – About 6 months ago.

I found this number for the Executive office past the front line of #DHL bad support > (480) 636-2264

...

I found this number for the Executive office past the front line of #DHL bad support > (480) 636-2264

 – About 6 months ago.

Hеllо! dhl-sucks.net

Did yоu knоw thаt it is pоssiblе tо sеnd businеss оffеr еntirеly lеgit?
Wе suggеsting а nеw...

Hеllо! dhl-sucks.net

Did yоu knоw thаt it is pоssiblе tо sеnd businеss оffеr еntirеly lеgit?
Wе suggеsting а nеw mеthоd оf sеnding rеquеst thrоugh соntасt fоrms. Suсh fоrms аrе lосаtеd оn mаny sitеs.
Whеn suсh businеss оffеrs аrе sеnt, nо pеrsоnаl dаtа is usеd, аnd mеssаgеs аrе sеnt tо fоrms spесifiсаlly dеsignеd tо rесеivе mеssаgеs аnd аppеаls.
аlsо, mеssаgеs sеnt thrоugh соntасt Fоrms dо nоt gеt intо spаm bесаusе suсh mеssаgеs аrе соnsidеrеd impоrtаnt.
Wе оffеr yоu tо tеst оur sеrviсе fоr frее. Wе will sеnd up tо 50,000 mеssаgеs fоr yоu.
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Contact us.
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 – About 6 months ago.

I think DHL means Damn Horrible Lowest form of shipping, DHL means SLOW...

I think DHL means Damn Horrible Lowest form of shipping, DHL means SLOW

 – About 6 months ago.

f%@k DHL is hopeless. ...

f%@k DHL is hopeless.

 – About 6 months ago.

I straight up sued them, it's been 3 months and my 1200$ package that I paid $520 for shipping, is in their system "abandoned" so I filed a lawsuit https://youtu.be/pvt620HMjOY...

I straight up sued them, it's been 3 months and my 1200$ package that I paid $520 for shipping, is in their system "abandoned" so I filed a lawsuit https://youtu.be/pvt620HMjOY

 – About 6 months ago.

They wanted to charge me duties while the item I bought was duty free plus $19.20 for their fees. I complained that it is duty free and customer service said I have to email DHL myself to fix this....

They wanted to charge me duties while the item I bought was duty free plus $19.20 for their fees. I complained that it is duty free and customer service said I have to email DHL myself to fix this. After email they still kept their $19.20 fee and I said why? It is duty free, they said we have to submit a paper for customs. A generic ready paper for $19.20 while the shipping fee was almost the same. This is theft. They double charge us!! While they ship internationally clearing custom is part of their job, why should customers should pay for what they already paid to do?? Last time ever using DHL. DHL is a thief, next time I will use anything but DHL.

One more thing, they never tell you they are also charging fees on top of duties and taxes. They send you a message that you have to pay duties and tax and they never say that huge part of that is for their own. They trick you to make you think it is all for duties and tax. Scammers. Never DHL ever.

 – About 6 months ago.

Slow, non-communicative, no customer support phone line. I could go on and on about the ways in which DHL sucks. I’ve had packages made it across the world in three days, only to sit in a DHL...

Slow, non-communicative, no customer support phone line. I could go on and on about the ways in which DHL sucks. I’ve had packages made it across the world in three days, only to sit in a DHL delivery location 10 miles from my house for days with no update. The pony express delivered on horseback faster than these clowns

 – About 6 months ago.

Terrible customer experience. You have to print your own label at home... I miss old fashioned post with a friendly attitude to help you sort out things like a label at a drop off point....

Terrible customer experience. You have to print your own label at home... I miss old fashioned post with a friendly attitude to help you sort out things like a label at a drop off point.

 – About 6 months ago.

I’ve lost two packages, going on three with DHL. I would never buy anything they ship again if it weren’t for sites I use choosing to use them....

I’ve lost two packages, going on three with DHL. I would never buy anything they ship again if it weren’t for sites I use choosing to use them.

 – About 6 months ago.

Unbelievable!! If you want to call to ask "someone" for concrete answers about your package, guess what YOU need to pay for it!!!!!!: 0848 711 711 (CHF 0.08/min)
What a HORRIBLE &...

Unbelievable!! If you want to call to ask "someone" for concrete answers about your package, guess what YOU need to pay for it!!!!!!: 0848 711 711 (CHF 0.08/min)
What a HORRIBLE & incompetent service, of course you want explanations!!!!!..... and of course they keep you waiting with their stupid background music.....
Meanwhile they CHARGE you more $$$$$$ for their bad crappy service.

 – About 6 months ago.

I'm in Australia and I booked a shipment online to send a document to China last Thursday. As the information shows online, it supposed to be picked up another day Friday, and arrive on next...

I'm in Australia and I booked a shipment online to send a document to China last Thursday. As the information shows online, it supposed to be picked up another day Friday, and arrive on next Friday, so I followed the instructions, printed those labels another day in the morning to prepare delivery to come, however, delivery didn't come in the end, so I wait until next week. I called customer service 3 or 4 times i can't even remember in the next week, and every time they said they will set up delivery to come pickup but turns out no one came, and no one contacted me during the whole process. The absurd thing is that now it's Friday the date my doc supposed to be arrived, but the damn document still on my hand. I'll never ever choose DHL in my life, it's really sucks!!

 – About 6 months ago.

Ordered a package with price including shipping to be $400, turns out it's shipping by DHL... from hong f%@king Kong to Canada. Duty fee? $136 CAD. Un f%@king believeable...

Ordered a package with price including shipping to be $400, turns out it's shipping by DHL... from hong f%@king Kong to Canada. Duty fee? $136 CAD. Un f%@king believeable

 – About 7 months ago.

I ordered some stuffs from Japan to be shipped to India through Dhl but for me to get my stuffs I need to f%@king upload some documents which they kept rejecting saying that the details don't...

I ordered some stuffs from Japan to be shipped to India through Dhl but for me to get my stuffs I need to f%@king upload some documents which they kept rejecting saying that the details don't match my order address when it clearly does (copy paste address)I've talked with the customer service million times with no solution whatsoever been 11 days today since the package arrived in my country still haven't got it. f%@king worst service and expensive one too if it weren't for the fact that their were no other international shipping method available in my country due to covid and the problem of my order being cancelled because of that I would have never used their shitty service . Dhl is the worst. Never again will I use their service.

 – About 7 months ago.

DHL sucks. Tracking shows shipment from Switzerland into US to Austin Texas. Tracking also shows that it left their distribution center since June 25 three times and was later returned to same center....

DHL sucks. Tracking shows shipment from Switzerland into US to Austin Texas. Tracking also shows that it left their distribution center since June 25 three times and was later returned to same center. This occurred 3 times. Received email on June 30th from DHL that package was out for delivery but never showed up. Contacted DHL service center and inquired on status of delivery. Service agent informed me that package was dropped off at the USPS office for delivery. I requested a time and date for the drop off but that was not available to DHL according to the service rep. Was told to contact the USPS for further information. Contacted USPS and found that package was registered but never delivered to them. My recommendation to every international vendor is to restrain from using DHL when it comes to deliveries into the US. In the future if I find out that DHL is being engaged in shipment the order will be refused or cancelled and should purchase not be credited challenged via legal means if possible.

 – About 7 months ago.

My terrible mistake, trusting DHL to transport and deliver official documents, a very thin envelope, with tons of "missed" connections. Seriously?! More than 24 hours without update, a flight...

My terrible mistake, trusting DHL to transport and deliver official documents, a very thin envelope, with tons of "missed" connections. Seriously?! More than 24 hours without update, a flight longer than 24 hours?!?!?!? At least that was the answer: " it's already in a flight, a soon as it lands, you will receive an update "....
And of course the expected delivery time is over by 3 days!!! And counting!!!
Be wise, choose another company!!!!

 – About 7 months ago.


















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 – About 7 months ago.

DHL SUCKS! f%@k DHL f%@k YOU f%@k YOU!!!!...

DHL SUCKS! f%@k DHL f%@k YOU f%@k YOU!!!!

 – About 7 months ago.

f%@k DHL AND f%@k MY MAID FOR NOT HEARING THE PHONE. STUPID BITCH....

f%@k DHL AND f%@k MY MAID FOR NOT HEARING THE PHONE. STUPID BITCH.

 – About 7 months ago.

it is an indisputable fact that dhl is the worst. I have only ever gotten 5 packages shipped with them and ALL of them were late...

it is an indisputable fact that dhl is the worst. I have only ever gotten 5 packages shipped with them and ALL of them were late

 – About 7 months ago.

Hey there, I just found your site, quick question…

My name’s Eric, I found dhl-sucks.net after doing a quick search – you showed up near the top of the rankings, so...

Hey there, I just found your site, quick question…

My name’s Eric, I found dhl-sucks.net after doing a quick search – you showed up near the top of the rankings, so whatever you’re doing for SEO, looks like it’s working well.

So here’s my question – what happens AFTER someone lands on your site? Anything?

Research tells us at least 70% of the people who find your site, after a quick once-over, they disappear… forever.

That means that all the work and effort you put into getting them to show up, goes down the tubes.

Why would you want all that good work – and the great site you’ve built – go to waste?

Because the odds are they’ll just skip over calling or even grabbing their phone, leaving you high and dry.

But here’s a thought… what if you could make it super-simple for someone to raise their hand, say, “okay, let’s talk” without requiring them to even pull their cell phone from their pocket?

You can – thanks to revolutionary new software that can literally make that first call happen NOW.

Talk With Web Visitor is a software widget that sits on your site, ready and waiting to capture any visitor’s Name, Email address and Phone Number. It lets you know IMMEDIATELY – so that you can talk to that lead while they’re still there at your site.

You know, strike when the iron’s hot!

CLICK HERE http://talkwithcustomer.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

When targeting leads, you HAVE to act fast – the difference between contacting someone within 5 minutes versus 30 minutes later is huge – like 100 times better!

That’s why you should check out our new SMS Text With Lead feature as well… once you’ve captured the phone number of the website visitor, you can automatically kick off a text message (SMS) conversation with them.

Imagine how powerful this could be – even if they don’t take you up on your offer immediately, you can stay in touch with them using text messages to make new offers, provide links to great content, and build your credibility.

Just this alone could be a game changer to make your website even more effective.

Strike when the iron’s hot!

CLICK HERE http://talkwithcustomer.com to learn more about everything Talk With Web Visitor can do for your business – you’ll be amazed.

Thanks and keep up the great work!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial – you could be converting up to 100x more leads immediately!
It even includes International Long Distance Calling.
Stop wasting money chasing eyeballs that don’t turn into paying customers.
CLICK HERE http://talkwithcustomer.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://talkwithcustomer.com/unsubscribe.aspx?d=dhl-sucks.net

 – About 7 months ago.

Nice to see they're putting so many resource into sponsoring Formula 1 races when their average delivery speed is about 7 mph. Maybe they should put that same effort into getting things delivered...

Nice to see they're putting so many resource into sponsoring Formula 1 races when their average delivery speed is about 7 mph. Maybe they should put that same effort into getting things delivered on time.

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 – About 8 months ago.

They're so brutal. One time I ordered a wrestling shirt from 150 miles away and it took DHL 7 days to get it to me once they had it in their possession. DHL Sucks!...

They're so brutal. One time I ordered a wrestling shirt from 150 miles away and it took DHL 7 days to get it to me once they had it in their possession. DHL Sucks!

 – About 8 months ago.

Been waiting 17 days currently for a package that if not for covid and border crossings blocked off and quarantine regulations, i could drive there and back in roughly 2.5 hours. Ive never dealt with...

Been waiting 17 days currently for a package that if not for covid and border crossings blocked off and quarantine regulations, i could drive there and back in roughly 2.5 hours. Ive never dealt with customer service this bad before. Although i am hopeful now of getting the package one day now since reading about everyones late packages. I was convinced they had lost it, its been that long.

 – About 8 months ago.

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 – About 8 months ago.

10 days (estimated) to ship an envelope, two of those days spent "on hold" in the Cincinnati black hole. What a debacle. Never again....

10 days (estimated) to ship an envelope, two of those days spent "on hold" in the Cincinnati black hole. What a debacle. Never again.

 – About 8 months ago.

my mother used to tell me im handsome, but I'm ugly and i still haven't been lied to more than i have even dealing with DHL ...

my mother used to tell me im handsome, but I'm ugly and i still haven't been lied to more than i have even dealing with DHL

 – About 8 months ago.

Maybe in the UK DHL might be a decent courier but here in the US they are absolute trash. They are by far the most unreliable company. Im typing this at 7pm on a Tuesday, I've been waiting all day...

Maybe in the UK DHL might be a decent courier but here in the US they are absolute trash. They are by far the most unreliable company. Im typing this at 7pm on a Tuesday, I've been waiting all day for my pakage to arrive, I've waited 27 days for it to travel from the UK to the north east US. The person at DHL who answered their customer service line has assured me that it will be delivered before 830 pm (when they stop delivering). I really wish i was able to choose thre company for shipping because DHL stands for Deliveries Happen Late

 – About 8 months ago.

Paid 10 Euros for tracking on my package, and DHL gives me the most vague garbage excuse for tracking possible, has multiple times claimed it has "Attempted Delivery" when in reality they...

Paid 10 Euros for tracking on my package, and DHL gives me the most vague garbage excuse for tracking possible, has multiple times claimed it has "Attempted Delivery" when in reality they didn't, then the package proceeded to go back into transit. First time using DHL (Not Intentionally) and it sucks! :)

 – About 8 months ago.

Cool website!

My name’s Eric, and I just found your site - dhl-sucks.net - while surfing the net. You showed up at the top of the search results, so I checked you out. Looks like...

Cool website!

My name’s Eric, and I just found your site - dhl-sucks.net - while surfing the net. You showed up at the top of the search results, so I checked you out. Looks like what you’re doing is pretty cool.

But if you don’t mind me asking – after someone like me stumbles across dhl-sucks.net, what usually happens?

Is your site generating leads for your business?

I’m guessing some, but I also bet you’d like more… studies show that 7 out 10 who land on a site wind up leaving without a trace.

Not good.

Here’s a thought – what if there was an easy way for every visitor to “raise their hand” to get a phone call from you INSTANTLY… the second they hit your site and said, “call me now.”

You can –

Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. It lets you know IMMEDIATELY – so that you can talk to that lead while they’re literally looking over your site.

CLICK HERE https://talkwithwebvisitors.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

Time is money when it comes to connecting with leads – the difference between contacting someone within 5 minutes versus 30 minutes later can be huge – like 100 times better!

That’s why we built out our new SMS Text With Lead feature… because once you’ve captured the visitor’s phone number, you can automatically start a text message (SMS) conversation.

Think about the possibilities – even if you don’t close a deal then and there, you can follow up with text messages for new offers, content links, even just “how you doing?” notes to build a relationship.

Wouldn’t that be cool?

CLICK HERE https://talkwithwebvisitors.com to discover what Talk With Web Visitor can do for your business.

You could be converting up to 100X more leads today!
Eric

PS: Talk With Web Visitor offers a FREE 14 days trial – and it even includes International Long Distance Calling.
You have customers waiting to talk with you right now… don’t keep them waiting.
CLICK HERE https://talkwithwebvisitors.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://talkwithwebvisitors.com/unsubscribe.aspx?d=dhl-sucks.net

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DHL socks because my stuff always gets held up in Ohio. So pissed about it. Never any updates on shipping. I have complained so many times. Horrible customer service. ...

DHL socks because my stuff always gets held up in Ohio. So pissed about it. Never any updates on shipping. I have complained so many times. Horrible customer service.

 – About 8 months ago.

My 2 boxes left India on May 14th 2021. Arrived in Cincinnati on the 21st of May. as of this evening May 27th. IT HASN'T MOVED. Can I send UPS or FEDEX to go get my freight??? DHL is expensive &...

My 2 boxes left India on May 14th 2021. Arrived in Cincinnati on the 21st of May. as of this evening May 27th. IT HASN'T MOVED. Can I send UPS or FEDEX to go get my freight??? DHL is expensive & always poor customer care.

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Hairy bullocks mate...

Hairy bullocks mate

 – About 8 months ago.

STUCK IN f%@kING IPZ FRANKFURT FOR 2 WEEKS HOLY f%@k JUST KILL YOURSELVES WHOEVER IS RESPONSIBLE...

STUCK IN f%@kING IPZ FRANKFURT FOR 2 WEEKS HOLY f%@k JUST KILL YOURSELVES WHOEVER IS RESPONSIBLE

 – About 8 months ago.

DHL has my package for 10 days...doing NOTHING! FDHL !...

DHL has my package for 10 days...doing NOTHING! FDHL !

 – About 8 months ago.

Once Again DHL Sucks the big one ! (Lemon that is). Ordered car parts and was offered the "various carriers" option and only found out it was DHL after paying...never again! I had the...

Once Again DHL Sucks the big one ! (Lemon that is). Ordered car parts and was offered the "various carriers" option and only found out it was DHL after paying...never again! I had the choic'se for $3 more to use FedEx...will ALWAYS CHOOSE THAT OPTION FROM NOW ON ! The order was accepted by DHL back on the 10th, they claim that the package is with Canada Post, who deny ever getting it! THEY are another long story! Trying to talk to DHL is like talking to someone who feels VERY SUPERIOR TO YOU, and only wants to make your life miserable ! Nice people. I surely don't understand how they can stay in business pissing off so many people. It is now the 22nd and they have done absolutely NOTHING ! I was told to contact the shipper who will contact them to further track the package...that's FN STUPID! I have the tracking number, why does the shipper have to get involved? They did their business, now it's all DHL and THEY don't know how to do business. Covid my ass, these are just uncaring evil self important people that shouldn't be allowed to take people's money and do nothing in return. Shameful and unrepentant. They don't give a Rats AH what we write here or how much we complain, suspect if they read any of this they just laugh. Man that pisses me off ! Good luck to anyone trying to get satisfaction from these pricks!

 – About 8 months ago.

Seems like DHL Express is probably gonna be the next one to go downhill with their services like Fedex here. Sigh. I've been waiting on my package to arrive out of a local facility and it's...

Seems like DHL Express is probably gonna be the next one to go downhill with their services like Fedex here. Sigh. I've been waiting on my package to arrive out of a local facility and it's been on hold for four days with them giving me this weak message of waiting on a delivery cycle and them to send it over to a courier to deliver it. It's now went over the estimated delivery date and still nothing. I don't have a delivery date and my shipment is still on hold. Can I ever get a package with a peace of mind these days? Apparently not as something is always seeming to go wrong with the couriers not pulling through like they should.

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 – About 8 months ago.

i ordered off shein and payed free shipping but I have to pay customs idk will my thing still come ...

i ordered off shein and payed free shipping but I have to pay customs idk will my thing still come

 – About 8 months ago.

DHL just delivered a wet, moldy, mildewed dress I ordered from France (Vanessa Bruno brand) There is no information about the shipment, no invoice, no customs paperwork--just a stinky wet expensive...

DHL just delivered a wet, moldy, mildewed dress I ordered from France (Vanessa Bruno brand) There is no information about the shipment, no invoice, no customs paperwork--just a stinky wet expensive white dress with yellow water sating and black mold spots all over it and a foul piece of crumpled up wet tissue paper.

I called DHL to come inspect the dress for a claim, as I thought I would have difficulty capturing the moisture content and stench in a photograph. DHL refused saying it wasn't their problem and that I should just take photographs of the damage. I said I did not want to keep a moldy, stinky dress in my house while I waited for the process of filing a complaint with the vendor who would then instruct DHL to come inspect the dress. I was told that no DHL driver would come back for the dress. SOL.

I asked to speak with a manager and was told one would contact me within 90 minutes--no one ever contacted me.

This is after waiting on hold for 30 minutes.

Thankfully my bank has better customer service and reversed the charge.

I hate DHL with all my heart. I hope DHL dies a corporate death.

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Well DHL does it again... never knew this site existed, but it’s obvious why it does. I will now gladly pay extra for fedex every time. had a street address and a box# as an alternative. They...

Well DHL does it again... never knew this site existed, but it’s obvious why it does. I will now gladly pay extra for fedex every time. had a street address and a box# as an alternative. They never attempted to deliver and dropped package at Canada Post, because of the box #.Easy our for them again. Disgrace to the red and yellow in there company logo...

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I receive regular shipments from Asia and they all go DHL. Every one of them gets stuck in Cincinnati "on hold" for usually a week longer than the original "estimated delivery date". ...

I receive regular shipments from Asia and they all go DHL. Every one of them gets stuck in Cincinnati "on hold" for usually a week longer than the original "estimated delivery date". My question is when historically things sit in Cincinnati for a week longer, why not provide a real estimated delivery date since YOU NEVER HIT THE ESTIMATED DELIVERY DATE. During the winter months, DHL customer service will tell you there is a "winter storm" somewhere in the USA that caused delays but the delays go throughout the year. I have found that calling DHL customer service is totally useless and they just give you one canned answer after the next with no real update or solution other than just waiting and hoping your package will eventually arrive. DHL is really awful.

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Stay away from DHL! They're con artists!

Go figure you pay for shipping and then they tell you you still have to pay for handling before they'll release your package!

Stay away from DHL! They're con artists!

Go figure you pay for shipping and then they tell you you still have to pay for handling before they'll release your package!

I hope they bloody well implode!

 – About 9 months ago.

















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Lets face it. If Amazon used DHL instead of UPS they would be a failed bookstore and nobody would know who Jeff Bezos is....

Lets face it. If Amazon used DHL instead of UPS they would be a failed bookstore and nobody would know who Jeff Bezos is.

 – About 9 months ago.

They cannot understand the difference between Trappe PA and Trappe MD.
All of my packages make a 100 mile detour, bounce around on the truck all over the greater Baltimore area before I get a...

They cannot understand the difference between Trappe PA and Trappe MD.
All of my packages make a 100 mile detour, bounce around on the truck all over the greater Baltimore area before I get a notice saying how the package is undeliverable. So, I need to call them up, explain to them their mistake. Get told the package has the wrong zip code (somehow it changed from 19426 to 21673). If I am lucky, my package will arrive after a few days.

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Much better than the rest. ...

Much better than the rest.

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The Best. ...

The Best.

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Worst shipping company I’ve ever seen!!!! Or used. I never used them till I ordered Ipsy. Well I’m on month 3 of my glam bag plus and I haven’t seen a single thing yet. They just...

Worst shipping company I’ve ever seen!!!! Or used. I never used them till I ordered Ipsy. Well I’m on month 3 of my glam bag plus and I haven’t seen a single thing yet. They just say departure to Origin. As much as I want my Ipsy bag. It’s not worth the wait. Especially cuz I have addons 50-100$ worth of a month. I will never use or buy anything that ships thru this trash company..

 – About 9 months ago.

Package from England to Ohio took a day to get from Manchester to Cincinnati, "clearance process completed" within the next day, and now "on hold" in Cincinnati for the last two weeks....

Package from England to Ohio took a day to get from Manchester to Cincinnati, "clearance process completed" within the next day, and now "on hold" in Cincinnati for the last two weeks. I could have walked there and picked it up by now. Calls to customer service are useless: it's either held up because a duty is payable (nope, the item is an antique over 100 years old that does not attract a duty), or it has been selected for special scrutiny by customs (in which case how and why was the "clearance process completed" two weeks ago, and what kind of inspection would take two weeks to complete?), or there is just such a huge backlog at the Cincinnati hub that everything is delayed. Well, if that's the case, how and why did another package from the same address in England to the same address in Ohio leave a week later, pass through the Cincinnati hub, and already arrive? And wasn't that the excuse that you used the last time a package was "on hold" forever before it was declared lost?

 – About 9 months ago.

Keeping "on hold" after customs clearance.
Unable to move for delivery.
They say different stories.
Actually, there are backlog :(
But billing continues...

Keeping "on hold" after customs clearance.
Unable to move for delivery.
They say different stories.
Actually, there are backlog :(
But billing continues

 – About 9 months ago.

DHL sucks because they have so many damn delivery fees. I will make sure I always request companies to never use DHL or I will not purchase from them...

DHL sucks because they have so many damn delivery fees. I will make sure I always request companies to never use DHL or I will not purchase from them

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dhl sucks mainly because if a company tries to send a package to me by way of DHL it never arrives. I've never seen a dhl truck in my life, do they even exist? I don't think they even...

dhl sucks mainly because if a company tries to send a package to me by way of DHL it never arrives. I've never seen a dhl truck in my life, do they even exist? I don't think they even deliver to my area and I wish companies would stop using them.

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 – About 9 months ago.

Ordered a pressure washer nozzle from Wish, it has been sitting in Cincinnati on hold for over 24 days with no response or resolve from either Wish or Go To Hell, oopsie, i mean DHL. Also ordered a...

Ordered a pressure washer nozzle from Wish, it has been sitting in Cincinnati on hold for over 24 days with no response or resolve from either Wish or Go To Hell, oopsie, i mean DHL. Also ordered a shirt from Wish that got refunded for not showing up on time, and 2 MONTHS later it mysteriously showed up in my mail after being in Cincinnati for that long. Think I might take a small road trip to their Cincinnati hub and find out in person what the issue is with their asses, and maybe, just maybe, leave with my custom pressure washer nozzle

 – About 9 months ago.

DHL suck ass, shame on you Amazon, they receieve parcel 04.15.21 and sat on it till 04.30.21 before an update, still no proof it has moved....

DHL suck ass, shame on you Amazon, they receieve parcel 04.15.21 and sat on it till 04.30.21 before an update, still no proof it has moved.

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The best there ever was...love DHL

















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The best there ever was...love DHL

















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Yeah I have had it where I ordered a computer tower and I selected dhl and when my item was dropped off at my door the delivery driver said that I need to pay the import fees and I showed him the...

Yeah I have had it where I ordered a computer tower and I selected dhl and when my item was dropped off at my door the delivery driver said that I need to pay the import fees and I showed him the receipt from me paying it online and he still would not release it to me and I’m like I already paid the fee? And he said that they make him do that but what does not make sense is why wouldn’t let me have the package after I even showed him that I pad it!!!!!!!!!!!!!

 – About 9 months ago.

$19 USD declared. Fee charged: $19.02 CAD...that's $1.13 CAD tax and $17.89 DHL brokerage fee.

I did not pay. ...

$19 USD declared. Fee charged: $19.02 CAD...that's $1.13 CAD tax and $17.89 DHL brokerage fee.

I did not pay.

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Love DHL



















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I will never use DHL again. Fees for any cross border shipments are ridiculous (most other carriers charge nothing), then you pay taxes on top of that and the shipping fees. NEVER AGAIN....

I will never use DHL again. Fees for any cross border shipments are ridiculous (most other carriers charge nothing), then you pay taxes on top of that and the shipping fees. NEVER AGAIN.

 – About 9 months ago.

Ordered a medical equipment to help relief my back pain. On the delivery date/time, I was waiting in my living room looking at the time. 10 minutes past the deadline, I was thinking, it maybe is a...

Ordered a medical equipment to help relief my back pain. On the delivery date/time, I was waiting in my living room looking at the time. 10 minutes past the deadline, I was thinking, it maybe is a little busy on the road. 20 minutes later, I recieved a notification saying that the package has been delivered!

I immediately contacted DHL customer support and they advised me to check with the neighbors (I have around 25 neighbors within a 100 meters). There was nothing in my building at least. So, I went to the nearest DHL point. Nothing there. Then, customer support suggested that I check with a certain address in my neighborhood. After that, I was quickly transferred to another customer support agent. The new agent said, there's no alternative address on the system and that the package might have been incorrectly scanned by the courier at some point. I asked if they could contact the courier. He said that it was logistically impossible because they deliver over a million packages a day (I wonder how many are correctly delivered). I was told that the only thing I could do is to ask the seller to open an investigation. The seller then informed me that it can take weeks since he had already been through this with DHL multiple times. It has been more than a week and still no news.....

One week later, I had ordered a completely unrelated item from a different shop and from a different location. I received the bad news by email that my purchased item has been shipped by DHL. Delivery date was yesterday but, the status has changed to " Onjuist gesorteerd, vertraagd door opnieuw sorteren, SORTED INCORRECTLY, DELAYED BY RE-SORTING ".

All I get from customer support is " ask the sender to open an investigation "

I didn't know that the sender was using DHL!

I have received none of my orders and there's no clarity on what/where/when. Nothing
The sender did offer me a refund but, I still need my medical device and the refund hasn't come in yet to place another order.

That sucks!

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IF I KNEW that a company used DHL I would NEVER, EVER place an order with them. IT ADDs 2 WEEKS to shipping time for anything I order. I get refunds for things which show up WEEKS afterward. Raleigh...

IF I KNEW that a company used DHL I would NEVER, EVER place an order with them. IT ADDs 2 WEEKS to shipping time for anything I order. I get refunds for things which show up WEEKS afterward. Raleigh is a black hole where all items disappear. NEVER USE IT!!!

 – About 9 months ago.

DHL sucks. My shipment from the US to China is "on hold" at Cincinnati for a whole week and nobody seems to care....

DHL sucks. My shipment from the US to China is "on hold" at Cincinnati for a whole week and nobody seems to care.

 – About 9 months ago.



















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Ordered an item with free shipping from Australia, first problem, shipper chose DHL. Package is scanned all the way to the local hub in Charlotte, NC with a scheduled delivery in-between 11:00 and...

Ordered an item with free shipping from Australia, first problem, shipper chose DHL. Package is scanned all the way to the local hub in Charlotte, NC with a scheduled delivery in-between 11:00 and 15:00 on Friday. Wait all day, nothing though I did see a dhl van drive by while waiting on my porch. Use there live chat and I am told do to work load it can't be delivered today and will be delivered Monday. Ok fine, whatever. Well I leave for out of town and return Wednesday morning, the whole time package never leaves "with delivery courier" status. Contact them again, case is opened and given the run around until that Friday when they update my status to delivered and tell me it's been delivered and there closing the case. They showed it delivered on Friday but backed the date up to Wednesday at 17:51as the delivery time. When I was home and very close to the time my case was opened. Still no package and another case opened where they will "go retrieve my item and redeliver". I already know how that's going to turn out. Lesson if you have a business don't use DHL.

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Just received a duty/tax notice from DHL. I've ordered online 4 or 5 times before from the same company in China which shipped FedEx with no problems. They just delivered and that was the end of...

Just received a duty/tax notice from DHL. I've ordered online 4 or 5 times before from the same company in China which shipped FedEx with no problems. They just delivered and that was the end of it. This time it was shipped DHL and the old money grabbers are asking for ransom.

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Had something delivered via DHL. I had requested it be left at their distribution center for pickup. They ignored my request and delivered it to my neighbors address, just left it on the porch, at...

Had something delivered via DHL. I had requested it be left at their distribution center for pickup. They ignored my request and delivered it to my neighbors address, just left it on the porch, at the ready to be stolen. So not only was my request ignored, it was delivered to the wrong address. Proof of delivery stated it was signed by 'Front Porch'. Didn't know that porches were capable of signing. Totally not impressed.

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Package sitting in NC for 10 days now. I live in SC and could have driven there and picked it up faster than DHL. NEVER AGAIN!...

Package sitting in NC for 10 days now. I live in SC and could have driven there and picked it up faster than DHL. NEVER AGAIN!

 – About 9 months ago.

Good day,

My name is Eric and unlike a lot of emails you might get, I wanted to instead provide you with a word of encouragement – Congratulations

What for?

Good day,

My name is Eric and unlike a lot of emails you might get, I wanted to instead provide you with a word of encouragement – Congratulations

What for?

Part of my job is to check out websites and the work you’ve done with dhl-sucks.net definitely stands out.

It’s clear you took building a website seriously and made a real investment of time and resources into making it top quality.

There is, however, a catch… more accurately, a question…

So when someone like me happens to find your site – maybe at the top of the search results (nice job BTW) or just through a random link, how do you know?

More importantly, how do you make a connection with that person?

Studies show that 7 out of 10 visitors don’t stick around – they’re there one second and then gone with the wind.

Here’s a way to create INSTANT engagement that you may not have known about…

Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. It lets you know INSTANTLY that they’re interested – so that you can talk to that lead while they’re literally checking out dhl-sucks.net.

CLICK HERE https://talkwithwebvisitors.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

It could be a game-changer for your business – and it gets even better… once you’ve captured their phone number, with our new SMS Text With Lead feature, you can automatically start a text (SMS) conversation – immediately (and there’s literally a 100X difference between contacting someone within 5 minutes versus 30 minutes.)

Plus then, even if you don’t close a deal right away, you can connect later on with text messages for new offers, content links, even just follow up notes to build a relationship.

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If you'd like to unsubscribe click here http://talkwithwebvisitors.com/unsubscribe.aspx?d=dhl-sucks.net

 – About 9 months ago.

they f%@king lost my 800 dollar guitar which was a limited run. i call them and they give me no info or help and proceed to hang up on me instead of help....

they f%@king lost my 800 dollar guitar which was a limited run. i call them and they give me no info or help and proceed to hang up on me instead of help.

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 – About 9 months ago.

Ordered a product for $70, paid $24 shipping via DHL. DHL then charged me $23 duty, handling fees taxes on top in order to deliver the package. $43 for shipping / duty on a $70 item is absolute...

Ordered a product for $70, paid $24 shipping via DHL. DHL then charged me $23 duty, handling fees taxes on top in order to deliver the package. $43 for shipping / duty on a $70 item is absolute robbery!!